RealHeartz Terms of Service & Privacy Policy
Last Updated: May 31, 2026
Welcome to RealHeartz.com ("RealHeartz," "we," "us," or "our"). By accessing or using our website, mobile applications, and related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms").
If you do not agree to these Terms, do not use the Service.
1. Eligibility
You must:
- Be at least 18 years old.
- Have the legal capacity to enter into a binding agreement.
- Not be prohibited by law from using the Service.
By creating an account, you represent and warrant that you meet these requirements.
2. Account Registration
You agree to: provide accurate and current information; maintain the security of your account credentials; notify us immediately of any unauthorized use; and be responsible for all activity under your account. We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.
3. Purpose of the Service
RealHeartz is an online platform designed to help adults meet and communicate with one another. We do not guarantee matches, relationships, compatibility, marriage, user authenticity, or user conduct. Users interact with others at their own risk.
4. User Conduct
You agree not to harass, threaten, stalk, or abuse others; upload false or fraudulent information; impersonate another person; post illegal, offensive, hateful, or discriminatory content; upload viruses or malicious code; use bots or automated systems; solicit money from users; engage in scams; or violate any applicable laws.
5. User Content
You retain ownership of content you submit. By posting on RealHeartz, you grant us a worldwide, non-exclusive, royalty-free license to host, store, display, reproduce, and distribute such content solely for operating and improving the Service.
6. Safety Disclaimer
RealHeartz does not conduct criminal background checks on all users. Exercise caution when interacting with others. Never send money to people met through the Service. Meet in public places. Report suspicious behavior immediately. You assume all risks associated with interactions with other users.
7. Subscription and Payments
Certain features may require payment. By purchasing a subscription, you authorize applicable charges. Fees are generally non-refundable unless required by law. Subscription plans may automatically renew unless canceled before renewal. Prices may change with notice.
8. Intellectual Property
All software, trademarks, logos, designs, and content provided by RealHeartz are owned by or licensed to RealHeartz. You may not copy, modify, reverse engineer, distribute, or sell any part of the Service without written permission.
9. Account Termination
We may suspend or terminate accounts for violations of these Terms, fraudulent activity, safety concerns, or legal compliance requirements. You may terminate your account at any time.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, REALHEARTZ DISCLAIMS ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee uninterrupted or error-free operation.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, REALHEARTZ SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, OR LOSS OF DATA ARISING FROM YOUR USE OF THE SERVICE.
12. Indemnification
You agree to indemnify and hold harmless RealHeartz, its officers, employees, and affiliates from claims, damages, and expenses arising from your use of the Service, your content, or your violation of these Terms.
13. Governing Law
These Terms shall be governed by the laws of the jurisdiction in which RealHeartz operates, without regard to conflict of law principles.
14. Changes to Terms
We may modify these Terms at any time. Continued use of the Service after updates constitutes acceptance of the revised Terms.
15. Contact Information
RealHeartz.com
Email: support@realheartz.com
PRIVACY POLICY
Last Updated: May 31, 2026
RealHeartz.com respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Service.
1. Information We Collect
Information You Provide: Name, username, email address, date of birth, gender, dating preferences, photos, profile information, messages sent through the platform, and payment information (processed by third-party providers).
Information Collected Automatically: IP address, browser type, device information, operating system, location information (if permitted), usage activity, cookies and tracking technologies.
2. How We Use Information
We may use your information to create and manage accounts, provide matching services, process payments, improve platform functionality, prevent fraud and abuse, respond to support requests, send service-related communications, and comply with legal obligations.
3. Sharing Information
We may share information with service providers (hosting, payment processors, analytics), as required by law, or in connection with business transfers (mergers, acquisitions, or asset sales).
4. Data Retention
We retain information only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. Deleted accounts may be retained for limited periods for legal and fraud-prevention purposes.
5. Cookies
We use cookies and similar technologies to maintain sessions, remember preferences, analyze usage, and improve performance. You may adjust browser settings to manage cookies.
6. Security
We implement reasonable technical and organizational measures to protect information. However, no method of internet transmission or electronic storage is completely secure.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict processing of, object to processing of, withdraw consent for, or receive a copy of your data. To exercise these rights, contact us.
8. Children's Privacy
RealHeartz is intended only for adults aged 18 and older. We do not knowingly collect information from individuals under 18. If we discover such information, we will delete it promptly.
9. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Changes become effective upon posting.
10. Contact Us
RealHeartz.com
Email: privacy@realheartz.com
By using RealHeartz.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.